Small Business Archives


In Digital Shift Ad Dollars ‘Evaporate’

There’s nothing conceptually new about the notion that when marketers (large and small) shift money online they don’t do so in a 1:1 way. A dollar of traditional ad spending doesn’t turn into a dollar of digital advertising. This point was made years ago. In thinking about this issue I’ve always focused on margins for [...]

Twitter & Amex Lure SMBs with $100 Credit

In December Twitter launched self-service advertising. At the time it appeared that there was a $5K monthly minimum. Effectively that would have locked out most true small-business advertisers, who have a budget of roughly $5K annually. Yesterday AdAge (and Marketing Land) reported that Twitter was partnering with Amex to offer a $100 credit to SMB [...]

Local.com Earnings: Q4 Up, 2011 Down

Local.com announced earnings today for Q4 and 2011. The company said that Q4 exceeded prior guidance. I don’t know what the financial analyst estimates were so I can’t say if it was a “beat.” The fourth quarter was profitable (up 22% from Q3 and 64% YoY) but 2011 as a whole ended slightly down from [...]

ReachLocal FY 2011: $375M, 19K Advertisers

ReachLocal announced Q4 and full-year 2011 revenues. The numbers appear to be improving across the board; however advertiser retention isn’t reported. International revenues saw the largest growth on a percentage basis. Here are some of the highlights: Q4 2011: Revenue growth of 24%, highlighted by 56% growth in international markets and 28% growth in the [...]

Survey: 69% Use Print YP in SF Bay Area

Polling firm Market Authority has come out with some new data specific to the San Francisco Bay Area, which shows 69% of residents are “still” using print directories. The survey polled 1,300 consumers in Daly City, Freemont, Heyward, Oakland, Palo Alto, San Francisco, San Jose, San Mateo, South San Francisco and Sunnyvale. The data also [...]

Facebook Tracking Calls from SMB Pages

I was alerted to a call-tracking study that Facebook began in early January and has probably already completed. Facebook was offering $500 in ad credits to SMBs to participate. Source: AreWeConnected.com (Facebook email) The objective was to determine how many calls are being generated from SMB Facebook Pages. Here’s some of the copy and discussion [...]

YPG: Online Now 29% of Total Revenues

Canada’s Yellow Media’s shares have been pounded by investors over the course of the past year. Part of the reason for that is the continued, significant role that print directory revenues play in the company’s earnings. There’s considerable doubt among fund managers about the outlook for print. That often extends to usage research. When data [...]

AOL Brings in New Exec to Rethink Patch

Reuters reported yesterday that AOL has hired a new chief content (and strategy) officer for Patch. According to the report, Rachel Fishman Feddersen will come in to help rethink and repair the troubled network of community sites. Here are the relevant/interesting bits from the article: Feddersen comes to Patch from Sweden’s Bonnier Group, where she [...]

Manta’s Massive, Unrealized SMB Opportunity

Many of you have heard of Manta, the small business and B2B directory site. But my guess is that many of you still have not. The company has been around since 2005 and has become one of the largest SMB hubs online. In many ways it’s a “sleeping giant” in terms of what it could [...]

StreetFight Offers ‘Local Merchant’ Report, Pegs ‘Hyperlocal’ Market at $43 Billion

StreetFight, which focuses on the business of “hyperlocal” marketing, has released its first report in what it promises will be a new research effort. The first report is called “The Local Merchant” and presents an eMarketer-style round up of third party data and analysis. It also provides case studies based on merchant interviews and the [...]